Description:
JOB PURPOSE:
Responsible for assisting patients with heart valve related concerns and their caregivers through the continuum of care and supporting their decision making processes.
Integral team member of the Marcus Heart Valve center dedicated to providing an excellent patient experience and coordinating their visit.
Gathering required information from patients or external sources to enable a thorough clinical evaluation.
Assembling appropriate clinical information for prospective review by the multidisciplinary team or treating physician.
Coordinating additional testing procedures as directed by the team or treating physician.
Educating patients about the prescribed treatment plan.
Routing patients to complementary support services as needed.
Providing community education and outreach services that promote this patient centered care model.
Qualifications:
MINIMUM EDUCATION REQUIRED:
Graduate from an accredited school of nursing or Physician Assistant Program.
MINIMUM EXPERIENCE REQUIRED:
Two years of nursing experience required if RN.
A masters degree from a PA or NP program may substituted for nursing experience.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
Current RN license in the state of Georgia OR certification to practice as a Physician Assistant in the State of Georgia.
ADDITIONAL QUALIFICATIONS:
Fluent in Spanish strongly preferred.
Experience in working with heart valve disease population.
Knowledge and experience in using the EMR system.
KEY RESPONSIBILITIES:
1.
Facilitates clinical workup by determining the most appropriate resource/service for each patient;
2.
Collects, organizes, and analyzes pertinent patient information to assist in treatment planning decisions;
3.
Presents appropriately organized information to multidisciplinary team (or treating physician) for treatment determination;
4.
Communicates treatment plans to patients and assists in scheduling procedures as needed;
5.
Provides appropriate patient/family education throughout the care process;
6.
Links patients and families with services across care continuum;
7.
Communicates appropriately with physicians and clinical staff;
8.
Monitors program performance and general concerns in the heart valve environment;
9.
Facilitates process mapping for the treatment of various heart valve cases;
10.
Manages call function for heart valve services, as needed, including calling patients, scheduling, etc.
;
11.
Supports marketing and public relations initiatives;
12.
Supervises auxiliary and other support personnel as necessary;
13.
Maintains contact with community resources and supports Piedmonts priorities for community outreach.
KNOWLEDGE, SKILLS, ABILITIES
Leadership skills including time management, verbal and written communication, active listening, decision making, priority setting and organization.
Must be self-directed, use independent judgment and demonstrate effective team skills.
Current working knowledge of healthcare systems, heart valve services and the managed care environment.
Knowledge and experience in using the EMR system.
Disclaimer
The above information is intended to describe the general nature and level of work being performed by people assigned to this job.
It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Position Information
LOCATION
Augusta, Georgia
POSTED
12/11/2023
TYPE
Physician Practices
JOB ID
1106110
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