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JOB DESCRIPTION
| Position Title: | Security |
| Department: | Security
| Reports to: | Chief of Security
| Status: | Hourly Non-Exempt
On Call
Compensation
$15.
75 hourly
Summary of Position
To ensure the safety and security of all hotel guests and employees and provide 100% guest satisfaction.
Duties & Responsibilities
Follow all procedures for proper patrolling and reporting of hotel and grounds
Patrol parking lot
Patrol guestroom tower and conference center area
Insure all areas are secure
Follows all lost and found procedures and ensure all hotel associates are doing the same through continuous training and follow up
Ensure the safety of all guests and employee through Safety checks
Perform checks on fire extinguishers
Perform checks on safety operation of machinery
Always look for any safety hazards, correct them immediately
Be involved in the Safety Committee
Maintain and overlook the proper Key Control policies for the hotel
Evaluate and assist in handling all hotel emergencies.
This will necessitate a complete understanding of all emergency systems, including alarm systems and the fire control room
Respond to all guest and employee incidents/accidents with appropriate emergency action
Investigate and report all such incidents in a timely manner with the proper documentation
Always have the knowledge and operating functions of all alarm doors, elevator-reset keys and fire panel procedures
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance which require corrective action
Communicate closely with the Night Manager and the Front Office Manager on any pertinent information concerning the safety and security of the hotel.
Conduct and/or attend meetings as required.
Prepare reports as requested to develop an informative database for improved management decision making and critical evaluation of work activities.
Perform all accountabilities in a professional, timely and efficient manner, following established company policy and projecting a favorable image to achieve objectives, public recognition, and acceptance as the preferred hotel company
And, any other duties needed to help drive our vision, fulfill our mission, and abide by our Organization's values.
Essential Functions
Ability to verbally communicate effectively with guests and co-workers
Prolonged periods of standing and/or walking
Ability to climb stairs frequently
Ability to demonstrate efficiency with Microsoft applications
Ability to respond quickly in the event of an emergency to physically assist guests and staff as deemed necessary by the event, which may require the ability to move quickly from one end of the property to another using stairs to gain access, evacuate the building during a fire drill, respond to medical emergencies and other emergency events that may be physically demanding.
Ability to visually check work, work area, and hotel space
Minimum lifting of 30 pounds
Must be available to work on some weekends and holidays.
Other Requirements
Knowledge of English and local language
Preferred 1 - 2 years of Security experience
Ability to deal with the public in a professional and courteous manner
Ability to deal with guests, associates and others with security techniques to address issues is a safe and secure manner.
Ability to communicate with all managers, supervisors and fellow associates
Ability to handle conflict situations in a professional manner
Be well groomed and conform to the hotel’s dress code
Ability to secure team by in to comply with hotel policies and procedures.
Safety Awareness
Maintain safety by adhering to safety policies, being responsible to report all accidents immediately.
Support all safety programs.
Proceed with caution when walking on slippery floors.
Ensure proper safety instructions are given before operating any equipment.
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