Collections Specialist- Full-Time
Work Location: Augusta University Medical Center
Req Number: 33782
Department Name: Patient Accounts
Shift: Days/No Weekends
Position Status: Full Time
Employment Status: Regular
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Position Description
The Collections Specialist is responsible for timely and accurate resolution of open insurance claims.
This position will obtain all pertinent information from various sources to ensure proper follow up of medical claims.
The Specialist will use payer websites or communication via telephone to determine the appropriate status of the outstanding claim and will document the systems accordingly.
Position Requirements
High School Diploma or GED and 1 year or more of experience in patient accounting or billing in a healthcare environment.
Excellent phone etiquette and internal/external customer service skills.
Must be able to type, follow directions and complete assigned tasks within given deadlines.
Ability to motivate managed care companies to pay promptly.
Preferred Requirements
3 years or more of experience in patient accounting or billing in a healthcare environment.
Microsoft experience with Word and Excel.
Demonstrate in-depth knowledge and experience in patient accounting technology solutions.
Extensive knowledge of Medicare, Medicaid, and other insurance guidelines.
Business courses such as medical terminology, accounting, finance, cash applications.
AAHAM, HFMA or Healthstream Revenue Cycle Certification preferred.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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