*APPLICANTS FOR THIS POSITON MUST BE AVAILABLE TO WORK ANY SHIFT, MONDAY - SUNDAY DURING THE HOURS OF 8 A.
M.
- 8:15 P.
M.
, INCLUDING EVENINGS, WEEKENDS AND HOLIDAYS.
*
*Applications for this position must be submitted on our website: www.
applymyexchange.
com.
*
* *Apply at applymyexchange.
com:*
* *Click on "Hourly"*
* *Click on "Apply Now"*
* *In Search Location box, type in Fort Eisenhower and select "United States-Georgia-Fort Eisenhower"*
* *Click on "Search"*
* *Check the box of the job(s) you're interested in and select the "Apply to jobs" buttons.
*
As a Supervisor in Hardlines, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer experiences.
You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement.
You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors.
You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates.
You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Supervisor - Hardlines at the Exchange?
* Promote a positive team and customer centric culture
* Lead a culture of accountability through clear expectations
* Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas
* Ensure customers have an extraordinary experience while shopping
* Greet every customer with eye contact and smile in your authentic way
We know that you can work anywhere.
However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are.
We want to see you grow, so we put growing together at the forefront of everything we do.
It is our duty to provide you with the tools and resources that you need to succeed.
Joining the Exchange means joining a team that is devoted to you!
*Job Qualifications*
* Able to learn and adapt to current technology needs
* Able to think quickly on the spot to answer customer questions
* Able to take initiative
* Able to share brand knowledge
* Able to lead teams to meet organizational objectives
*Additional Qualifications/Requirements:*
* Excellent attention to detail
* Willing to cross-train and work in other areas of the store, as needed
* Must possess a welcoming and helpful attitude toward customers and other team members
* Excellent communication skills
* Basic computer skills
* Previous retail supervisory experience preferred
Job Type: Full-time
Pay: $17.
25 - $22.
15 per hour
Expected hours: 35 – 40 per week
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Parental leave
* Retirement plan
* Vision insurance
Shift:
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Education:
* High school or equivalent (Required)
Shift availability:
* Day Shift (Required)
* Night Shift (Required)
Ability to Relocate:
* Fort Eisenhower, GA 30905: Relocate before starting work (Required)
Work Location: In person
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